The holiday season is upon us, and with this time of year comes an influx of pharmacy calls. As patients seek medication refills before they travel and inquire about vaccinations before their holiday gatherings, it’s crucial for pharmacies to optimize their Interactive Voice Response (IVR) systems. A well-thought-out IVR menu and efficient call routing can significantly enhance the customer experience and streamline operations during the busy holiday period. In this blog post, we’ll explore essential tips to make sure your IVR systems are holiday-ready.
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Create Your Holiday Marketing Plan in 5 Easy Steps
We know it’s difficult preparing your pharmacy for the holidays while also properly promoting your services, so we are here to help. In this blog, we are sharing five tips for creating a successful holiday marketing plan this season.
5 Tips to Prepare your Pharmacy for the Holiday Season
The holiday season is upon us! What a fun time you and your pharmacy team. With all the holiday cheer though, definitely comes stress. Have no fear, we are here to help your pharmacy team prepare and have the best holiday season yet. Here are 5 simple tips to prepare your pharmacy for the holidays.
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This Father’s Day We’re Paying Tribute to William Procter, Jr., the Father of Pharmacy
William Procter, Jr. (1817-1874) Image Courtesy of Kremers and Urdang's History of Pharmacy William Procter, Jr. is recognized as the “Father of American Pharmacy.” He was a practitioner, experimenter, editor, association leader and professor. His vigorous...
This Mother’s Day We’re Paying Tribute to Elizabeth Gooking Greenleaf, the Mother of Pharmacy
Elizabeth Gooking Greenleaf is recognized as the first female pharmacist in the United States. Not only was she a mother to twelve children, she is considered the mother of pharmacy too. Her trailblazing impact set the stage for the success of female pharmacists...
First Look at 4,000 Patient Reviews
Patients love their community pharmacists, according to four key performance criteria: Rating Criteria Community Pharmacy Score Efficiency 4.86 out of 5.00 Friendliness 4.90 out of 5.00 Trust ...
Digital Pharmacist Acquires PocketRx Mobile Application: Four Facts You Want to Know
PocketRx is a mobile application that helps patients manage their prescriptions. By combining the very best features of the PocketRx app with our existing content-rich product suite, we are able to offer your patients the easiest, most integrated tools to manage their...
Medication on a Mission: Pharmacist Helps Provide Free Medical Care to People of Acuña
Each trip I’ve attended through GOAcuna has been special but this one was definitely one for the books. We made an impactful difference for a community of kind, welcoming people and connected with them on a more personal level than ever before. On previous mission...
Weight Loss Knowledge and Personal Experience Drive Curriculum and Profit at Medicap Pharmacy
Personal Experience as Base for Curriculum Five years ago Kathy Campbell, Pharm.D. at Medicap Pharmacy in Owasso, Oklahoma, was searching for new ways to increase revenue. She wanted to grow profit at a low cost by utilizing the resources she already had. Campbell...
4 Spring Break Promotions That Will Set Your Pharmacy Apart
March has arrived, and for many of your patients that means Spring Break is right around the corner. Spring vacations are a time for your patients to make unforgettable memories with family and friends, but it’s also a time when health risks spike. Help your patients...
Passion Drives Exceptional Care at McArthur’s Apothecary
It only takes one conversation with Dr. Nakia M. Shaw, Pharm.D. to feel the passion he puts into McArthur’s Apothecary. Dr. Shaw credits that passion to his family members, many of whom have already passed. “I’ve been in healthcare for more than 18 years in some form...
Austin Pharmacy Provides Wellness Classes to Educate Community
Pharmacies like Austin-based AM Pharmacy are using Digital Pharmacist wellness classes to educate patients and offer better clinical care.
Promote Patient Health This Drug Take Back Day
National Prescription Drug Take Back Day, created by the US Drug Enforcement Administration (DEA), helps Americans and healthcare facilities prevent drug addiction and encourage safe drug disposal.
Get Your Pharmacy Back-To-School Ready
Help your patients prepare for an unusual school year during COVID-19 with supplies and products that support virtual and in-person learning.
Spotlight on New Mobile App Feature: Refill Reminders
Refill Reminders instantly pop up after your patient refills their medication in the app so they can easily submit their refill next time they need to. Then when it’s time, the refill reminder will send a notification to your patient's phone at the time they...
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