Digital Pharmacist Blog

We’re committed to helping you drive results so you can practice at the top of your license. On our blog, you can catch up on pharmacy industry news, leverage best practices, and see our latest customer and company wins. Here, you can also find insights into Digital Pharmacist offerings like our IVR system, branded healthsite, and secure 2-way messaging platform.

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7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy
7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy

The holiday season is upon us, and with this time of year comes an influx of pharmacy calls. As patients seek medication refills before they travel and inquire about vaccinations before their holiday gatherings, it’s crucial for pharmacies to optimize their Interactive Voice Response (IVR) systems. A well-thought-out IVR menu and efficient call routing can significantly enhance the customer experience and streamline operations during the busy holiday period. In this blog post, we’ll explore essential tips to make sure your IVR systems are holiday-ready.

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Look: Your New Mobile App
Look: Your New Mobile App

The new version of the app focuses on patient adherence. For example, Refill reminders and Take Your Medication reminders are proven digital tools that encourage patient adherence and ultimately help you maintain strong Star Ratings. Check out the key features of the...

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