Digital Pharmacist Blog

We’re committed to helping you drive results so you can practice at the top of your license. On our blog, you can catch up on pharmacy industry news, leverage best practices, and see our latest customer and company wins. Here, you can also find insights into Digital Pharmacist offerings like our IVR system, branded healthsite, and secure 2-way messaging platform.

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7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy

Digital Pharmacist Products, Pharmacy Management

The holiday season is upon us, and with this time of year comes an influx of pharmacy calls. As patients seek medication refills before they travel and inquire about vaccinations before their holiday gatherings, it’s crucial for pharmacies to optimize their Interactive Voice Response (IVR) systems. A well-thought-out IVR menu and efficient call routing can significantly enhance the customer experience and streamline operations during the busy holiday period. In this blog post, we’ll explore essential tips to make sure your IVR systems are holiday-ready.

Create Your Holiday Marketing Plan in 5 Easy Steps

Just For Fun, Pharmacy Management, Pharmacy Marketing

We know it’s difficult preparing your pharmacy for the holidays while also properly promoting your services, so we are here to help. In this blog, we are sharing five tips for creating a successful holiday marketing plan this season.

5 Tips to Prepare your Pharmacy for the Holiday Season

Just For Fun, Pharmacy Management, Pharmacy Marketing

The holiday season is upon us! What a fun time you and your pharmacy team. With all the holiday cheer though, definitely comes stress. Have no fear, we are here to help your pharmacy team prepare and have the best holiday season yet. Here are 5 simple tips to prepare your pharmacy for the holidays.

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Spotlight on New Mobile App Feature: Refill Reminders

Digital Pharmacist Products

Refill Reminders instantly pop up after your patient refills their medication in the app so they can easily submit their refill next time they need to. Then when it’s time, the refill reminder will send a notification to your patient's phone at the time they...

Spotlight on New Mobile App Feature: Medication Reminders

Digital Pharmacist Products

Medication Reminders give your patients a chance to take each of their medications when they’re supposed to, as many times as they’re supposed to. Reminders can be set per medication, multiple days of the week, multiple times per day, and indicate how many pills to...

Look: Your New Mobile App

Digital Pharmacist Products

The new version of the app focuses on patient adherence. For example, Refill reminders and Take Your Medication reminders are proven digital tools that encourage patient adherence and ultimately help you maintain strong Star Ratings. Check out the key features of the...

Cash only pharmacy keeps it weird

Pharmacy Spotlights

Chris Johnson, MedSavers pharmacy owner, stopped working with insurance providers and became the first cash only pharmacy in Austin, Texas.

All About the Digital Pharmacist Pharmacy App

Digital Pharmacist Products

Digital Pharmacist’s intuitive pharmacy app features help pharmacies improve medication adherence, increase business, and stay competitive in a digital world.

How To Improve Star Ratings

Pharmacy Management

Adherence is a great place to start. With 3 out of the 5 Star Ratings above related to adherence, it makes sense to focus the majority of your efforts on improving adherence. Fortunately, there are several things you can do to keep patients on track! Here are some...

Compounding Pharmacy Expands Reach with Unique Medication Taper Program

Pharmacy Spotlights

Merry Citoli is leading the Medication Taper program at Custom Rx Compounding Pharmacy, and she recently spent some time with me to explain how their pharmacy has developed a unique program to help patients taper off of their medications.As someone who has experienced...